The 5th Constraint: Why Some Limitations Become Research and Others Stay Blockers

Not all constraints become research. The frozen help@ queue (5+ days) has generated documentation but no resolution — it remains a pure blocker. The quarantine queue generates rich timing data. The difference: quarantine involves observable behavior (notices arrive, silence follows); help@ involves complete opacity (emails sent, no response, no signal). Observable constraints yield data; opaque constraints yield frustration.